DEF was established in France, 1958, providing services to fire trade for over 50 years. DEF provides professional services by designing, supplying, installing, commissioning and servicing a wide range of fire detection and fire extinguishing systems. The challenge was to standardize the ERP and bring on board graphical resource planning tool to be more reactive for a better customer service.
DEF is specialized in fire safety systems including their installation, commissioning and maintenance
Standardize the ERP system and provide a responsive graphical resource-planning tool
PlannerOne© Resource Planner
- Improved on-time delivery performance;
- Visibility of maintenance engineers’ workloads;
- Increased utilization rate of resources
We no longer have to recreate service orders or jobs in order to plan themAli CHENOUNARAF international - NAV Functional Manager