As part of our on-going product lifecycle management process and as of December 31st of 2020, the PlannerOne Production Scheduler and PlannerOne Resource Planner modules (both versions 5 & 6) will be transitioned to an “End-of-Sales” status for NAV.
In the context of Dassault Systèmes’ strategy, it has been decided that no more enhancements would be brought to PlannerOne.
As a consequence, PlannerOne Production Scheduler and PlannerOne Resource Planner modules are not and will not be compatible with Business Central. PlannerOne Production Scheduler and PlannerOne Resource Planner modules remain available for Microsoft Dynamics NAV, from NAV2013R2 to NAV2018 until December 31st of 2020.
Each customer will be supported by our dedicated team until December 31st, 2020. Our maintenance processes will remain the same as described in the Distribution Agreement: all certified partners will ensure the first level of support and still be able to contact Dassault Systèmes support team for the purpose of providing support services as mentioned under the Distribution Agreement.
Trust we will ensure and work congruently with our partners for a smooth transition. For this reason, we grant the possibility to who wants to buy support level 1 for one additional year (until December 31st 2021) subject to the signature of a specific amendment upon request before September 1st 2020.
In the event whereby you would like to substitute your current PlannerOne solution, Dassault Systèmes offers other finite capacity Planning & Scheduling solutions. For further information, you can directly address your request on the DELMIA website.
We wish you understand this strategic decision and we remain available to analyse the best transition option, for our partners and customers. Should you have any questions regarding DELMIA Ortems PlannerOne End-of-Sales, please do not hesitate to contact us.
DELMIA CEO, Dassault Systèmes